cd ../legal
Refund Policy
last updated: January 1, 2025
We want you to be completely satisfied with your purchase. Here is our refund policy for different product types.
Digital Products (E-books, Templates, Guides)
- Full refund within 7 days if the product is defective or significantly different from the description.
- Refund considered if you haven't downloaded the product yet.
- No refunds after the product has been downloaded, unless the product is defective.
Development Services
- 50% deposit is non-refundable once work has commenced.
- Full refund of deposit if project hasn't started within 14 days of payment.
- Disputes are handled on a case-by-case basis with full transparency.
Academy & Courses
- Full refund within 7 days if less than 20% of the course has been completed.
- No refund after 7 days or if more than 20% of the course has been accessed.
How to Request a Refund
To request a refund, contact us at info@drewstechconsult.com with your order ID and reason for the refund. We aim to process all refund requests within 5 business days.